Terms+Conditions

Terms and Conditions Agreement

AIRLINERS ILLUSTRATED is the trading name of Nicholas Knapp who is the
Sole Proprietor.


These Terms and Conditions apply to all offers made by AirlinersIllustrated.com, all orders placed between Airliners Illustrated and the purchaser in relation to the products and services offered on this website.


Pricing Policy
The price quoted is for each print on the website is excluding mounts and frames unless your artwork is a custom made commission. All goods are offered for sale in UK Pounds Sterling. Custom and import duties are not included. The customer is responsible for payment of any surcharges. All prices of our items are subject to change at any given time without prior notice.

Ordering
We accept payment in UK Pounds Sterling with secure online payment with Paypal with the following credit and debit cards. Visa, Visa Debit, Visa Electron, Mastercard, Maestro, Solo, Switch and American Express. 

Paypal which is a 100% secure online payment.
Payment must be made prior to the delivery for all goods. If our payment service provider deems your payment method unauthorised your order will not be processed and the amount will be refunded to your account.

Payment for your orders can also be made by Electronic Bank Transfer,
Please email nick@airlinersillustrated.com 
Quoting your artwork requests along with your Delivery address.
Bank Transfer Payment should be made prior to delivery of your order.
Transfer details are sent by email and an Invoice Receipt of payment in  pdf
is sent upon completion of payment and notification of dispatch.
 
 
Standard
Delivery
All confirmed orders will be dispatched within 24 hours. If any delay occurs you will be notified immediately. 

UK orders are sent by Royal Mail 1st Class Delivery: 1-2 working days.
European orders are sent by Royal Mail International: 5-7 working days.
Rest of the World orders are sent by Royal Mail International : 7-9 working days. 
 
PRIORITY DELIVERY:
ROYAL MAIL INTERNATIONAL PRIORITY TRACKED+SIGNED
5 TO 7 DAYS EUROPE AND WORLDWIDE.
 
Delivery Tracking Number/ details are sent  to your email upon dispatch notification.
Your tracking page link will also be sent as well.
 
UK NEXT DAY COURIER: INTERLINK EXPRESS: All orders are sent next working day.
Orders made before 11am weekdays will be delivered next working day before 1pm.

UK and International Tracked orders cannot be sent to PO Boxes and delivery
points where there is no-one to sign for the item.



Delivery to customers within the UK should recieve their product within 5 working days after dispatch. For customers outside the UK, please allow up to 9 working days after dispatch. Please advise us if you do not recieve your item(s) within 12 working days of placing your order. Working Days = Monday-Friday (excludes weekends and public holidays)


Returns Policy
All orders are carefully checked before dispatch. If you are not happy with your product or if the goods are damaged in transit , become faulty while in transit please notify us within 7 days of receiving them. Return the goods to us in its original packaging material and we will replace your item at no extra charge or you can have a full refund including postage costs. This does not effect your statutory rights. This policy also adopts the new distant selling regulations as stated below.



Ordering Commissions/Custom Made Artwork:::
Payment for commissioned artwork can be requested before or after the Artwork is completed.
Payment is by Paypal.
Visa, Mastercard, American Express, Switch, Solo and Visa Electron credit cards are accepted. A full detailed invoice with customer reference and Terms and Conditions is sent to the customers email with a secure unique link to our Paypal Checkout Page to complete the payment transaction. Paypal Invoice Payment transactions for custom made artworks can be completed within 24 hours from date of invoice sent. Additional charges can apply for requesting further design changes to custom made artwork orders once completed.
 


*Special Requests and for Large Orders/Custom Made Artwork orders over £100 are sent by DHL Express/ Airsure Europe. A tracking reference and link is sent upon notification of dispatch. DHL Express Delivery times are 3 to 5 days to almost any country in the world. DHL Express Delivery is guaranteed and insured.


Distant Selling Regulations:::
EU Policy on Distance Selling and Online Trading


Price:::
The price of goods purchased via this Website shall be the price advertised on this Web site at the time of purchase.

Payment:::
Payment for any goods purchased must be made at the time of placing the order and prior to delivery.


Cancellation and Refunds:::
In accordance with the Regulations and in certain circumstances you have a right of cancellation within 7 days of purchase. To cancel, you can contact us within 7 days of delivery of your item(s). You must take reasonable care of the item(s) and must not use them. Item(s) must be returned to us and we will offer you a full refund or replacement.
(Important! This does not apply to items personalised or made to your specification.)


Returns to:

AIRLINERS ILLUSTRATED
9 Greer Road,
Harrow Weald,
Middlesex,
HA3 6JF
United Kingdom


(Corrections) Errors and Omissions
We do our best to correct errors or omissions as soon as we are aware of them. However, you should know that the colours and appearance of images, may vary slightly from the way they appear on the screen.

Liable, Slander or Harassment
We take matters of harrasment and slander very seriously. As a user of airlinersillustrated.com you may not transmit or post any content which is abusive, hateful, harassing, defamatory, threatening, vulgar, obscene, fraudulent or unlawful. You may not abuse, harass, or threaten any member of airlinersillustrated.com, or any individual. You may not post, transmit, or facilitate the transmission of any content that is intentionally false, inaccurate, or misleading on our guestbook or any other website or forum. Any individual or group who commits themselves to slander would be liablise and will result in prosecution according to English and Welsh law.


Privacy Policy

If you choose to have an account with Airliners Illustrated we are commited to protecting your privacy. I will only use the information I collect about you lawfully- in accordance with the Data Protection Act 1998. The information I collect is to process your order and to provide you with the best possible service. None of the information supplied by you will be provided to anyone outside of Airliners Illustrated. For more details on my strict pricacy policy visit the privacy policy page.


Copyright Information

Under the terms of the United Kingdom’s Copyright, Designs and Patents Act 1988.
You accepted that all Aircraft Artwork is 100% copyright protected by the Aviation Artist Nick Knapp.

All passion, energy, research, time, effort and creative skill has been put into each and every aircraft artwork by the Aviation Artist.


Each and every individual aircraft profile illustrations available have a © symbol and artists trademark positioned below the aircraft artwork itself. All aircraft artworks/digital artwork files/ all formats/originals and commissions are 100% copyrighted and owned by Airliners Illustrated and the Aviation Artist/Author Nick Knapp where stated. All company logos and trademarks surrounding each aircraft artwork on each print are the sole property of their respective owner. The prints are no way endorsed by whatever company that may appear in the image of each print.

Using our Aircraft Artwork for Commercial Use, whether it be a small image on a web page or the front cover of a major publication. We offer the following option:

We can sell you non-transferable rights to use the image/s wherever you like, as often as you like, for as long as you like. This is a good option for companies who may wish to use our artwork for their products in a mixture of reports, presentations and publicity materials.Payment must be made prior to the delivery for all electronic files. Payment is via Paypal. All digital files are sent in a Zip Folder within 2 hours after purchase in the customers/clients requested file format. Unless specifically agreed, this copyright is non-transferable. Purchasing the rights to use the artwork does not include the re-assignment of copyright after purchase.



The Law
This agreement's is accordance by laws of England and Wales. In the event that there is a dispute between Airliners Illustrated and any individual arising out of any sale or any other issues presented in our agreement will agree to non-exclusive jurisdiction of the English and Welsh courts.