FAQ's

 
How may I pay for my order?
We accept payment in UK Pounds with secure online payment with Paypal Express Checkout 
with either your PayPal account or the following credit and debit cards. Visa, Visa Debit,Visa Electron, Mastercard, Maestro, Solo, Switch and American Express.
                      

 

 

 

 Paying secure online with Paypal
Paypal is a widely recognized and respected independent third party company, based in the
United States, which specializes in processing online credit card transactions. Paypal is the
largest and most respected online payment processor on the Internet with over
15 million users worldwide.

When you proceed with making your online purchase, you will be transferred to the Paypal
site where your transaction will be processed.Shop securely without revealing your credit
card or bank account information. Pay conveniently and quickly when you shop online.

 

No Need to Sign Up for a Paypal Account, this is now Optional*
For new buyers, signing up for a PayPal account is now optional. This means customers
c
an complete their payments first and then decide whether to save their information in
a PayPal
account for future purchases. The checkout is more convenient, resulting in
more completed sales and satisfied customers.

The checkout automatically applies to Website Payments Buy Now Buttons
and PayPal Shopping Cart.

Here's how this easier checkout works:

  1. Customers enter their name and postal address.
  2. They're prompted for their debit card or credit card details, email address and phone number.
  3. *(Optional) After reviewing their information, they can create a Paypal Account if they
    choose to or just checkout and make a one off payment straight away.

Please note that PayPal's fraud prevention measures remain in effect for buyers who use this
checkout. PayPal applies the same techniques for this checkout as it does for other transactions.

 
How long will it take you to process my order?
No more than 24 hours and often the same day as I receive it.

Delivery, Postage and Packaging, Dispatch Times
We are very pleased to inform you that we offer FREE SHIPPING Worldwide!

*If you require a faster Delivery we offer Priority Tracked+Signed and Interlink UK Next Day
Delivery at an extra charge. Please see details below.*
UK and International Tracked orders cannot be sent to PO Boxes and delivery
points where there is no-one to sign for the item.

Orders are usually dispatched within 24 hours unless ordered over the weekend.

Dispatch times are displayed underneath each product.Please be advised that although
we do strive to get all orders out within 24 hours this isn’t always possible due to occasional
limitations and busy periods.
 
 
 
 
We send Art Prints in a strong cardboard tube and we also flat pack depending on the number
of Art Prints you order.We GUARANTEE your order will arrive in perfect condition. To protect
the print/s each one is also carefully wrapped to protect from dust and
creasing.

                         
Refunds and Returns Policy: Unwanted Items and Damaged Goods
If you are dissatisfied with your order for any reason we will be happy to issue a full refund 
if you return the goods within 30 days of original purchase. I will gladly refund your
money or provide an replacement if your goods have been damaged during shipment
by some rare circumstance.

Returns can be made to:

AIRLINERS ILLUSTRATED,
9 Greer Road, Harrow Weald,
North West London, HA3 6JF
United Kingdom

 

Is shipping an order overseas a problem for you?
Not in the slightest – We do it virtually all the time.

Could you ship a print for me directly to a friend or loved one as a present?
Absolutely. Just let us know what you would like done and we will do my best to make you
both happy!

Do you frame prints?
Due to the fragility of a framed print we regret we are unable to offer this service. Most framers
would be able to frame your print(s) within seven days. Much will depend on your choice of
mountboard and frame.

Can I commission an Original Profile Illustration of my favourite Aircraft?
If you are thinking you might like to commission a painting please to contact Nick for a
no-obligation quote. This service is the cornerstone of our business. Feel free to also view
the commissions page for further information.


PAPER QUALITY AND PRINTING

We use the highest quality Fujicolor Matt Lustre Paper, which both produce prints that are
guaranteed fade resistant for 150 years! Fuji boasts their paper gives improved whiteness,
combined with excellent highlight and shadow depth qualities, making it a great choice.
Our Prints are printed with Polielectronica Laserlab. This is a world–class laser-based
photographic device.